Within 50 years of activity , the satisfaction of our customers has always been our first goal . For this reason we assist our customer in the best possible way before, during and after the purchase. You can request information for clarifications both before and after placing the order. We are always available for any clarifications and assistance regarding the status of the shipment or otherwise. You will always be informed about the status of the order: acceptance, preparation, shipping. Upon confirmation, the order is considered in progress and prepared for shipment.
Viglietti Sport S.r.l. Registered Office: p.za Dodero, 19 - 12083. Frabosa Sottana (CN) - Italy - email@example.com
C.F. , VAT and registration in the Cuneo companies register 02999060045
General Conditions of Sale
By placing an order from the site and in the manner that it provides, you confirm that you have read all the information provided during the purchase and fully accept the conditions of sale and payment that are reported below. Any purchase made through www.vigliettisport.com is governed by the following general terms and conditions which replace any previous regulation. These conditions of sale, as well as those relating to the methods of delivery and payment of the goods, are an integral part of the contract concluded between you and Viglietti Sport S.r.l. as required by Articles 50 and following of Legislative Decree no. 206/2005 on distance selling.
The contracts concluded through the site www.vigliettisport.com are distance contracts governed by Chapter I, Title III of the Legislative Decree 6 September 2005, n. 206, articles 45 et seq. ("Consumer Code"). We therefore urge you to carefully read the contractual conditions whenever you make a purchase on www.vigliettisport.com and keep a copy.
The products you will find on www.vigliettisport.com and their relative prices constitute an offer to the public in the manner described in the General Conditions and on the website www.vigliettisport.com. The conditions of the aforementioned offers are intended to be applied only to the purchases you make on the website www.vigliettisport.com. The purchase contracts stipulated on the site are concluded with Viglietti Sport S.r.l ..
The list prices to the public indicated by the supplier and displayed on the website www.vigliettisport.com may be subject to discounts and promotions that will be duly indicated on the product page by "barred price" and indication of the discount percentage applied. Every price and every delivery cost are to be considered inclusive of VAT (22%) and are highlighted during the completion of the purchase order. The prices applied to the products you purchase are those indicated on the site at the time your order is concluded.
Acceptance of Orders
To order on www.vigliettisport.com YOU MUST HAVE PI & Uacute; OF 18 YEARS. When you have ordered you will receive our confirmation by e-mail with the details of the order not that particular, applicable to the order that you have made. We advise you to print or otherwise keep the e-mail; if you do not receive it, we ask you to contact us. In the event that some of the products offered are no longer available and there is indication on the site, these products cannot be ordered. If, on the other hand, the availability of the product you have chosen is not available until after you have accepted your order, Viglietti Sport S.r.l. will refund the amount you paid.
www.vigliettisport.com offers various payment methods. For this reason we do not provide for other methods than those listed on the website:
• PayPal: you will complete the transaction on the PayPal site to which you will be automatically redirected (if you want you can visit the PayPal site -link)
• Bank Transfer
• Credit Card (Visa or Mastercard)
Delivery Methods and Expenses
The delivery costs are your responsibility unless otherwise indicated in the purchase proposal on the site. Delivery will take place with the help of specialized carriers. At the time of delivery, you must check that the number of packages corresponds to what will be shown on the transport document and that the external packaging of the product (including the closure materials) is intact, not damaged, wet or in any way altered. In the event that the checks show missing packages or indications or if there is damage to the packaging or to the products contained therein, you must immediately contest them by placing a Written Check Reserve on the courier's delivery document. We remind you that when you have signed the delivery document you will no longer be able to dispute the external conditions of the product.
If it is not possible repeatedly to deliver the product to the address you have indicated to us at the time of the order, this will be canceled automatically and Viglietti Sprt S.r.l. will reimburse the amount you have paid, net of the expenses arising therefrom, such as costs for shipping and handling of the product. Shipments are made by courier of primary importance within 4/5 days from receipt of payment. We remind you that deliveries will not be made to addresses related to PO boxes.
Right of Withdrawal - Mode and Expenses
As indicated by Legislative Decree 21 of 21 February 2014, you have the right to withdraw from the contract, without the obligation of explanation and without any penalty, within 14 (fourteen) working days from the day of receipt of the product you purchased. To do this, simply notify us of your intention to cancel at firstname.lastname@example.org or by calling +39 (0) 174 334272.
We remind you that you can exercise your right of withdrawal on the whole order or on a part of it only if the purchased product is intact and in its original packaging complete with all its parts and accompanied by the sales documents, everything must be placed in a properly sealed package and sent to:
Viglietti Sport S.r.l.
Piazza Dodero, 19 - 12083 Frabosa Sottana (CN) - Italy
If you wish to replace the purchased goods, Viglietti Sport S.r.l. we will pay the shipping costs only for the first change by collecting the item for free replacement.
FOR CLOTHING GARMENTS : the item, as well as being returned in its original packaging, must not have been worn and must be folded into the original plastic bag that contained it.The shipping costs for the return of the product will be at your expense and the same shipment will be under your responsibility. The product must be returned within 14 days of receipt of the goods to the address: Viglietti Sport Srl, p.za Dodero, 19 - 12083. Frabosa Sottana (CN);
Viglietti Sport S.r.l. provides a pick-up service via your courier at the cost of & euro; 9, which will be withheld from the refund amount. If you wish to use them, you must contact the Customer Service at +39 (0) 174 334272 or send an email to email@example.com. If you have correctly exercised your right of withdrawal Viglietti Sport Srl, within 14 (fourteen) days from receipt of the goods, we will reimburse you the amount paid corresponding to the value of the goods, that is to say net of shipping and handling costs, crediting it to the current account, credit card or PayPal used to make the order.
We also remind you that the right of withdrawal is NOT applied for purchases of customized or customized products. In the event of product defects, the return will be at our expense. To request it, you must contact the Customer Service who will send a courier for collection of the goods and any replacement.
Privacy and Security
The Data Controller is Viglietti Sport Srl, P.za Dodero, 19, 12083 Frabosa Sottana (CN), Italy. Course King Umberto 1, 10121 Turin, Italy.
The D. Legislative Decree 196/2003 (Code regarding the protection of personal data) guarantees that the processing of data is carried out in compliance with the rights, fundamental freedoms and dignity of natural persons, with particular reference to privacy and personal identity. We will treat the data provided with lawfulness and correctness in full protection of the rights of the interested parties and in particular of their confidentiality.
We also inform you that, pursuant to Article 13 of the aforementioned Legislative Decree, the processing of the data provided (which will take place using an IT method) has the purpose of proceeding with the execution of the contract. Where necessary for the execution of the contract we will transmit the data to the shipping company in charge as well as to the other companies that will handle the phases of the process of sale and shipment of the products. The provision of data is mandatory as necessary in order to execute the sales contract.
We inform you that, if you give your consent, the data may also be processed for the purpose of providing information on the Viglietti Sport world: initiatives, events, promotional discounts and product launches. The data may be disclosed only to companies connected to Viglietti Sport S.r.l. with the same purposes as above. Adherence to this method of treatment is optional. In relation to the processing of data it is possible to exercise the rights envisaged by art. 7 Legislative Decree 196/2003. Legislative Decree No. 196/2003, Article 7 - Right to access personal data and other rights
1. The interested party has the right to obtain confirmation of the existence or not of personal data concerning him, even if not yet recorded, and their communication in intelligible form.
2. The interested party has the right to obtain the indication:
a) of the origin of the personal data;
b) of the purposes and methods of the processing;
c) of the logic applied in case of treatment carried out with the aid of electronic instruments;
d) of the identification data concerning the data controller, data processors and the representative designated as per Article 5, paragraph 2;
e) of the subjects or categories of subjects to whom personal data may be communicated or who can learn about them as appointed representative in the State, managers or appointees.
3. The interested party has the right to obtain:
a) updating, rectification or, where interested therein, integration of the data;
b) cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those for which conservation is not necessary in relation to the purposes for which the data were collected or subsequently processed;
c) the attestation that the operations referred to in letters a ) and b) have been brought to the attention, also with regard to their content, of those to whom the data have been communicated or disseminated, except in the case where such fulfillment proves impossible or involves the use of means manifestly disproportionate with respect to the right protected.
4. The interested party has the right to object, in whole or in part:
a) for legitimate reasons to the processing of personal data concerning him, even if pertinent to the purpose of collection;
b) to the processing of personal data that concern him for the purpose of sending advertising material or direct sales or for carrying out market research or commercial communication.
Warranty and assistance
Viglietti Sport guarantees that the products are free from defects and faults.
If you find defects in the product, you will have to notify it as soon as possible. We also guarantee that the products sold comply with the applicable Italian and European Union (EU) standards.
You can send any communication to:
Viglietti Sport S.r.l. firstname.lastname@example.org
P.za Dodero, 1912083 Frabosa Sottana (CN), Italy
Your contract with Viglietti Sport is concluded in Italy and regulated by Italian law. For civil and criminal disputes arising from the conclusion of this distance selling contract, the territorial jurisdiction is exclusively that of the Court of Cuneo.
According to Article 49, paragraph 1, letter V of Legislative Decree 6 September 2005, No. 206 (Consumer Code) the customer can use the Joint Conciliation procedure. The procedure can be initiated if the consumer, after having lodged a complaint with the company, within 30 days, has not received a reply or has received a reply not considered satisfactory by him. The customer who decides to take advantage of the Joint Conciliation procedure is obliged to send the request to the address email@example.com or to the fax number 02/87181126. For more information, see http://www.consorzionetcomm.it/Spazio_Consumatori/Conciliazione-Paritetica/La-Conciliazione-Paritetica.kl